Tuesday, June 20

Our Local Lowes Needs New Management and Employees


 It's a pain in the ass to move from one home location to another, especially if that new home location is in another state.  It is worse than a pain in the ass, if the couple moving is in their 70's.  But, it is unbelievably miserable, if you have placed a flooring order with LOWES to redo the entire house with two different kinds of flooring and LOWES SCREWS UP THE ORDER by ordering only one kind.


No RED FLAGS popped up...


My wife and I ordered vinyl for the bathrooms and laundry room and laminate for the rest of the house, three bedrooms, living room, dining room, kitchen, and closets.   LOWES ordered vinyl for the entire house.


My wife had arranged for there to be absolutely nothing in the house for the installers to have to work around.  All our furniture was going to be delivered the next day.   To us, this would be a dream job for installers.  On the scheduled day, they arrived and spent two days, taking up the old flooring (which they did not have to do) and installed the vinyl.


LOWES reordered the materials and they are to arrive today but the installers cannot come back until July 24 which is over a month away as the movers are moving our house on June 22.


The installers will not move us up on the schedule because it would piss off other customers.  LOWES is now saying that the BLAME is OURS because we did not read the invoice and discover the ERROR that they had made.


Talk about PISS POOR customer service!!!


So, for a month we have to live on subflooring throughout the house except for in our bathrooms and laundry room.


We cannot unpack stuff and put anything away because we would just have to take everything back out of the drawers for instance, so that the furniture could be moved around.


Now the installers are going to have to move everything over to one side, put half the flooring down, then move everything back over to the other side so they can put the other half down.  Their job will now be much worse.


I have no more respect for LOWES in general because of the ignorant level of employees they hire.  Any company that blames the customer for their mistake, is not going to stay in business very long....


THIS CANNOT BE BLAMED ON WHITE SUPREMACY...

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