First AI Flight Attendant

Would you fly AI?


Qatar Airways is adding virtual flight attendants as “digital human cabin crew” to assist customers at airports and onboard planes.

Named Sama 2.0, the female faux staffer was rolled out at this week’s massive ITB Berlin trade show. The airline demonstrated that a customer can speak into one’s phone with Sama answering on a large kiosk-like screen, video shows.

The airline claims that the virtual cabin crew member — also accessible through its metaverse, called the Qverse, and the Qatar app — is the first AI-powered customer assistance of its kind.    READ MORE...