Nowadays, if you are going to function in society at all, you need a smart phone and/or a computer: laptop, ipad, or desktop... although desktops are usually business oriented not for personal use at home since most of us are extremely mobile.
If you buy GEEK SQUAD protection at Best Buy, that service is only good for non-hardware related issues, primarily viruses and/or hacking issues. So, if you want hardware protection, then you must sign another deal with the manufacturer.
And this is where the BIG RIP OFF OCCURS...
First of all, not all virus protection software will safe you from all hacking situations, therefore, you are put into a bind and forced to get GEEK SQUAD protection. The alternatives are more expensive.
Just a few years ago, when you purchased a laptop, there was seldom a problem with the hardware, so GEEK SQUAD protection was all that you needed.
BUT... the last three laptops that I have purchased, I have had keyboard issues. Fortunately, these keyboard issues arrived when the laptops were almost three years old so it was time to replace anyway. However, my latest laptop, a Dell Vostro, was purchased from DELL ONLINE and in less than a year, the laptop started developing keyboard issues.
Keyboard issues can be solved by attaching an external keyboard, but that sorta defeats the purpose of having a laptop... the whole point of a laptop is because most of us are mobile and like to have a computer with us wherever we go and don't want to carry around an external keyboard.
So, it seems that not only do you need GEEK SQUAD protection from hackers and viruses, you now need hardware protection because the damn computer was not manufactured that well from the getgo.
Hardware protection for the first year came from Dell, so I am covered but I purchased an extended warranty for a year in order to keep my laptop protected... mainly because I am not sure what else might CRAP OUT.
After two years, I don't give a shit because it is tim to upgrade anyway.
BUT THE COMPUTER INDUSTRY HAS THE CONSUMER BY THE BALLS AND THEY KNOW IT... AND IT WOULD APPEAR THAT THEY DON'T CARE...