A recent study by JD Power found that EV owners have become increasingly frustrated with their home charging experience for several reasons, including higher electricity rates and charging speeds.
Declining home charging satisfaction among EV owners
Inflation (via the Consumer Price Index) rose at the fastest rate in roughly 40 years following the pandemic, with the prices of everything from lumber to eggs soaring.
Electricity rates were no safe haven. The latest Energy Information Administration data shows average residential rates rose in the US by nearly 10% in 2022 to 14.96 cents per kilowatt-hour from 13.72 in December 2021.
According to JD Power’s recently released US Electric Vehicle Experience Home Charging Study, rising electricity rates are a significant reason for dissatisfaction with home EV charging.
Perhaps, more importantly, the study also shows only 51% of EV owners had knowledge of their utility companies’ programs to assist with home charging. Adrian Chung, director of utility intelligence at JD Power, explains:
By increasing awareness of available rebates or incentives, EV owners will benefit. This can snowball into helping potential EV owners make a more informed purchase decision, as well as minimizing home charging concerns and supporting greater EV adoption.
Several utility companies offer incentives and rebates for purchasing and installing home EV charging infrastructure. For incentives in your area, you can check with your utility company, or ChargePoint has compiled a list by state.
Another reason for the falling satisfaction is charging speed. Satisfaction improved significantly when moving from a Level 1 to a Level 2 charger.
Although over two-thirds of EV owners use a Level 2 charger, this year’s study found that 2022 and 2023 EV owners are less satisfied than 2021 and 2020 owners. READ MORE...
