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Friday, March 14

My Sick Vostro


HP Chromebook was probably one of the worst computers, I have ever had the unfortunate experience of owning.  My HP's software is more like APPLE than Microsoft so that may have something to do with it...


My Dell Vostro 7620 replaced the HP Chromebook and right now I am using my HP Chromebook because my Dell Vostro is at the Advance Repair Center since the online tech support cannot locate the issue.  I have had the hinges on the case replaced, the power port replace, the power source replaced, and the keyboard/touch pad replaced FOUR times...  not to mention the hours I have spent on the phone troubleshooting with the techs who take remote control of my laptop.


Surely, Dell has spent more trying to fix this damn computer than I spent buying it.


I was told by the Dell Technician that he hardly ever has a service call to work on a BAD LATTITUDE, just the lower priced units.  Of course that does not make me feel any better.


I usually buy a new laptop every five years but with the way technology is advancing and the more power, speed, and space, laptops need, one needs to upgrade every three years.  Hard to believe that the owners of these computer companies have become BILLIONAIRES...  lol


I was told that my Vostro will be gone 5-7 days...  they did not specify business days but I am sure that is what they meant, not including travel time either, I suppose, although they did not say that either.


We'll see...   


 

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